What usually happens

01

Unanswered messages out of hours

A client who writes and gets no reply usually ends up at another business.

02

Always the same questions

Opening hours, how to get there or what a service includes: answered again and again.

03

Information scattered on a phone

Client details stay in a chat instead of in an organised place.

How we do it

  1. We collect your answers

    The frequent questions and how you want your business to sound.

  2. We configure the assistant

    It answers only with the information you approve.

  3. We test it with you

    You review it with real conversations before it goes live.

  4. We maintain it

    Adjustments and maintenance for a monthly fee.

What you receive

01

Answers to the common questions

In your business's tone and with the information you approve.

02

Data collection

Name, reason for the enquiry and whatever is needed to serve better.

03

Handover to a person

When the question is delicate or the client asks, it alerts you and you continue.

04

Conversation log

Important conversations are saved and organised.

Frequently asked questions

Does the client know it is an assistant?

Yes. It says so at the start, and the client can always ask to speak to a person.

Can it make up answers?

We configure it to answer only with the information you give us and to hand the conversation over when it does not have it.

Who pays for the WhatsApp messages?

The WhatsApp platform messages are paid by your business directly to Meta. We explain how it works before we start.

Other services

Let's talk about your pipeline

30 minutes with an advisor to review your sales process and see which parts we can automate. No commitment.

Book a call